Terms & Conditions

Last Updated: November 2025 Welcome to Pacific Crest Trading PTY LTD. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. 1. General Information Company Name: Pacific Crest Trading PTY LTD Address: 8 Adelaide Street, BRISBANE CITY QLD 4000, Australia Email: [email protected] Phone: +61 480854129 2. Use of Website By using our website, you agree to: - Provide accurate and complete information - Use the website for lawful purposes only - Not interfere with website functionality - Not attempt unauthorized access to our systems 3. Products and Services - All products are subject to availability - We reserve the right to modify or discontinue products - Product images are for illustration purposes; actual items may vary slightly - Prices are subject to change without notice - Custom orders require advance payment and are non-refundable 4. Orders and Payment 4.1 Order Acceptance - Orders are subject to acceptance and availability - We reserve the right to refuse or cancel any order - Order confirmation will be sent via email 4.2 Payment - Payment is required before order processing - We accept major credit cards, bank transfers, and PayPal - All prices are in EUR or USD unless otherwise stated - Prices include VAT where applicable 4.3 Pricing Errors - We reserve the right to correct pricing errors - If an error is discovered, we will contact you before processing 5. Shipping and Delivery - Delivery times are estimates and not guaranteed - Risk of loss transfers upon delivery - See our Shipping Policy for detailed information 6. Returns and Refunds - See our Refund & Returns Policy for detailed information - Custom-made items are non-returnable unless defective 7. Intellectual Property All content on this website, including text, images, logos, and designs, is the property of Pacific Crest Trading PTY LTD and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission. 8. Limitation of Liability To the fullest extent permitted by law: - We are not liable for indirect, incidental, or consequential damages - Our total liability shall not exceed the amount paid for the product - We are not responsible for delays caused by circumstances beyond our control 9. Warranty - Products are covered by manufacturer warranties - Warranty details vary by product - Warranty does not cover damage from misuse or normal wear - Contact us for warranty claims 10. Privacy Your privacy is important to us. See our Privacy Policy for information on how we collect, use, and protect your personal data. 11. Governing Law These Terms are governed by the laws of Italy. Any disputes shall be resolved in the courts of Prato, Italy. 12. Changes to Terms We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified Terms. 13. Contact Us For questions about these Terms: Westliche - Email: [email protected] - Phone: +61 480854129 - Address: 8 Adelaide Street, BRISBANE CITY QLD 4000, Australia Thank you for choosing Velox Trade for your furniture needs.